SHIPPING INFORMATION
indie and harper
AUSTRALIA POST SHIPPING DELAYS
CLICK HERE to read the most up to date information from Australia Post.
COVID-19 SHIPPING DELAYS
Australia: Express delivery times are currently 1-4 business days
USA: The USPS has experienced significant budget cuts and is still feeling the impacts of COVID-19. There are currently delays in US Customs because of this, causing a delay in scans. Shipping times for the US are currently 10-15 business days.
New Zealand: Although shipping time frames have resumed to normal within NZ, Australia Post is still experiencing issues sourcing international flights. Shipping times for NZ are currently 8-15 business days
Rest of World: Delays of up to 2-4 weeks on top of standard shipping times may occur.
You can view the latest Coronavirus impacts for your location here.
TIMEFRAMES & INFO
AUSTRALIA SHIPPING
EXPRESS
Metro and Country Areas
$10.00 Flat Rate Shipping
This is a fully TRACKABLE service
1-3 Business Days* delivery within metro areas
2-5 Business Days* within country areas
FREE TRACKED Shipping on all orders over $99
Courier: Australia Post
INTERNATIONAL SHIPPING
STANDARD
$10.00 AUD Flat Rate Shipping
This is a fully TRACKABLE service
FREE TRACKED Shipping for all international orders over $99AUD!
Courier: Australia Post
Track your item HERE!
EXPRESS
$30.00 AUD Flat Rate Shipping
This is a fully TRACKABLE service
Courier: Australia Post
Track your item HERE
GENERAL INFORMATION
- If you require further assistance, please contact our Customer Care Team
- If you have a specific colour or shape you prefer, please leave a note with your request on the notes section of your Shopping Cart
- Our team of pick-packing gypsies need their rest too so, no orders will be processed over the weekend or on public holidays. We will endeavour to have them all processed by the returning business day.
*All delivery times are based on estimates provided by Australia Post and are not guaranteed shipping time frames. Indie and Harper will not be held responsible for any delayed parcels caused by local postal systems.
**Please Note: Once your order has left the warehouse, we will be unable to make any changes to the shipping address or contents in the order. Indie and Harper is not responsible for missing parcels if the incorrect address is provided, so please ensure all details are correct before completing your purchase.