If for some reason the products you received are different from your order, we are so sorry! We will absolutely amend this for you ASAP!
- Please ensure to contact email@example.com within 30 days of receiving your jewels, if we are contacted outside of 30 days, only store credit will be offered
- We will absolutely reimburse your return shipping up to $14.25 USD (American customers), or the standard shipping amount for your country
- In order for us to send out your correct items, we require the incorrect jewels to be sent back to HQ
- If the item you originally purchased is no longer available, store credit will be offered
- We will be sure to include a free gift for any inconvenience!
- Please note, if your ring has been taken to a jeweller to be altered in any way, your warranty will become void.
- Returned items must include a completed Product Returns Form. If you do not have access to a printer, we will accept it handwritten as long as all of the requested information has been provided.