Contact Indie and Harper Customer Care
We’re here to help with anything you need. Whether you’re checking on an order, requesting support, or looking for guidance with a piece of jewellery, our Customer Care Team is ready to assist you with kindness and clarity.
We reply to all enquiries within 1–3 business days.
📧 Email Our Customer Care Team
For the fastest response, please include your order number or the full name the order was placed under.
To help us reply efficiently, we kindly ask that you avoid sending multiple messages about the same enquiry.
📞 Customer Care Phone & WhatsApp
You can reach our Customer Care Team via WhatsApp for quick questions, order updates or support.
0480 840 121
If the link above does not work, click below and chat with us instantly on WhatsApp:
Message us on WhatsApp
💬 Live Chat Support
Our Live Chat is available during business hours to assist with quick questions, order updates, product recommendations or general support.
If we’re offline, you can leave a message and we’ll respond as soon as we’re back online.
📝 Send Us a Message
Prefer to reach us here on the website? Simply fill out the contact form below and a member of our team will get back to you.
🌿 Connect With Us
- Instagram: @indieandharper
- Facebook: Indie and Harper
- TikTok: @indieandharper
- Pinterest: Indie and Harper
📍 Our Postal Address
PO Box 578
Mt Eliza
Victoria 3920
Australia
This is our official correspondence address for returns, exchanges and mail enquiries.
🔒 Store Policies & Transparency
💛 A Note From Our Team
As a small independent business, every message matters deeply to us. Our team is built on care, creativity and genuine connection, and we’re committed to offering honest, supportive and reliable customer service.
Thank you for choosing Indie and Harper — your trust, kindness and patience mean the world to us.
With love and light xo
The Indie and Harper Team
